SHIPPING FAQS

How much does shipping cost?
We offer express free shipping to all our clients around the world. Packages will arrive to your door via the shipping carriers DHL, Fedex or UPS. 

Do I have to pay duties & taxes? 
We take care of duties & taxes for shipments all over Thailand. Any country outside of Thailand you will be asked to pay duties and taxes upon delivery. 

When will my purchase ship? 
We offer Express shipping. All items ship out 1-2 business days after the order is placed.

How long will it take my package to arrive? 
Delivery varies depending on your location, please check the country list below. 

Will I get an order Confirmation 
Once your order has been placed an order confirmation will be sent to the email address provided at checkout. 

How can I track my order? 
You will receive an automated email with the tracking information as soon as your order ships. Please note that it takes up to 48 hours for your package to be shown "in transit.” 

What's your return policy? 
We want you to be completely satisfied with your purchase. If you change your mind for any reason, send us a return request to returns@musearia.com within 7 days of delivery. 

What's is your return address? 
9/17, Sukhumvit 20, Khlong Toei, Bangkok, Thailand, 10110

For more information on our returns policy please visit our returns page.