Shipping policy
Where do we ship?
We ship worldwide from our atelier in Thailand. Orders within Thailand are served by our Thai store at musearia.com.
How much does shipping cost?
All shipping is free. Grab instant delivery is 60 baht, only available in Bangkok
When will my purchase ship?
All items ship out 1–2 business days after the order is placed. You will receive a tracking number by email as soon as your parcel is on its way.
Do I have to pay duties & taxes?
International shipments may be subject to import duties and taxes, which are determined by your local customs authority and are payable by the recipient upon delivery. These charges are not included in the product price or shipping fee.
Questions?
Reach us anytime via our contact page — we're happy to help.
Do I have to pay duties & taxes?
We take care of duties & taxes for shipments all over Thailand. Any country outside of Thailand you will be asked to pay duties and taxes upon delivery.
When will my purchase ship?
All items ship out 1 business days after the order is placed.
How long will it take my package to arrive?
Delivery varies depending on your location, please check the country list below.
Will I get an order Confirmation
Once your order has been placed an order confirmation will be sent to the email address provided at checkout.
How can I track my order?
You will receive an automated email with the tracking information as soon as your order ships. Please note that it takes up to 48 hours for your package to be shown "in transit.”